Monday, August 18, 2008

Restorying the Organization

Narrative change is an unending dance: a step here, a pirouette there, a two-step there, all to be present for those whose identity is undergoing catharsis. This isn’t the place for disingenuity – only the sincere need apply - and the patient. My work is in volunteer organizations that, unlike those in the paid workforce, are limited in the demands we can make on people. We’ve all seen head lopping and wholesale dismissal of employees as one way of changing the narrative. Attempting this in the volunteer organization may get you a new narrative but you’d be the only one talking about it. The challenge is ever how to introduce change while keeping as many of the people as possible.

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