Tuesday, September 30, 2008

Critics or Detractors

Protests to a new story come in response to buy-in by others. Again, the effort has more to do with preventing the story from changing than it does with you as a person. In fact, you may find your relations with the most ardent detractor to be convivial and if you would cease your efforts, they would likely be a strong supporter. This organization was no exception: detractors arose and protests came. The challenge became to stay focused while assuring members that this really was worth it. Helping with that assurance is the fact that what I had spoken was true: the attributes and strengths I pointed out, then praised, were in place and real. This has the effect of making the detractors protests less about their issue and more about the group as a whole and makes their words, as perceived by the group, less encouraging, less complimentary, and less morale building toward them than yours. The result is the louder the protests the more difficult it is for the group to defer making a choice about whom to believe. If you’ve been genuine the choice, while not simple, becomes clear.

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